AZ Hair Lounge (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website or landing pages, submit a form, request an appointment, or communicate with us.
Information We Collect
Information you provide: We collect information you choose to submit, such as your name, email address, phone number, service interests, appointment preferences, and the contents of your messages.
Booking information: When you book through our booking provider, we may receive information needed to manage your appointment, such as your contact details, selected services, appointment time, and booking status. Information you provide directly to the booking provider is also governed by its privacy policy.
Technical information: Our website and its service providers may collect information such as your IP address, browser and device type, pages visited, referring website, and interaction times.
Communication preferences: If you subscribe to communications, we may keep records of your preferences, consent, and opt-out requests.
Please do not submit payment card details or sensitive health information through general inquiry forms.
How We Use Information
We use personal information to:
- Respond to questions and service inquiries.
- Schedule, confirm, and manage appointments.
- Provide customer support and requested services.
- Send appointment-related communications.
- Send promotional communications where permitted and with consent where required.
- Maintain, secure, and improve our website.
- Understand website performance and campaign effectiveness where applicable.
- Comply with legal obligations, resolve disputes, and prevent misuse.
How We Disclose Information
We may disclose information to service providers that support our business, such as website hosting, appointment booking, customer communication, and technical support providers. These providers receive information needed for their services, subject to applicable contractual and legal restrictions.
Our website links to Square for booking. Please review the privacy policy presented by Square when using its services.
We may also disclose information when required by law, to respond to valid legal requests, to protect rights and safety, or in connection with a business transaction such as a merger or sale, subject to applicable protections.
Advertising and analytics disclosures: Our landing pages use analytics and advertising tools provided by Google (Google Analytics and Google Ads) and Meta (Facebook and Instagram). These providers may receive information such as your IP address, device and browser details, pages visited, and events such as form submissions, to help us measure website performance and campaign effectiveness. These providers may also use this information for their own purposes, including advertising across other websites and apps, as described in their own privacy policies.
Cookies and Online Tracking
Cookies and similar technologies can help websites function, remember preferences, measure visits, and support advertising.
Our website uses essential cookies needed for the site to function, along with analytics and advertising technologies such as the Google tag and the Meta Pixel. These technologies may allow Google and Meta to collect information about your visits to our website over time and across other websites and apps. Our website may also include embedded content, such as booking links and social media feeds, that may set their own cookies when you interact with them.
You can manage cookies through your browser settings. Blocking cookies may affect some website features.
Privacy controls: You can limit personalized advertising through Google Ad Settings, opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on, manage Meta ad preferences in your Facebook or Instagram account settings, and opt out of interest-based advertising from participating companies at optout.aboutads.info. These controls apply to the browser or device where you set them.
Do Not Track: Our website does not currently respond to browser Do Not Track signals, as there is no uniform industry standard for honoring them.
Global Privacy Control: Where required by applicable law, we treat a Global Privacy Control (GPC) signal sent by your browser as a request to opt out of the sale or sharing of personal information associated with that browser.
Email and Text Communications
We may use your contact information to respond to inquiries and communicate about appointments. Promotional communications are sent where permitted and with consent where required.
You can unsubscribe from marketing emails using the unsubscribe link in the message. If you have opted in to text messages, you can reply STOP to opt out or HELP for assistance. Message frequency varies, and message and data rates may apply. You may also contact us directly about your communication preferences.
Mobile information: We do not sell or share mobile phone numbers, text messaging consent, or opt-in records with third parties or affiliates for their own marketing or promotional purposes. We may disclose this information to providers that help deliver our messaging services, subject to restrictions on its use.
Information Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including managing appointments, providing support, maintaining required records, and complying with legal obligations.
Retention periods depend on the type of information, our relationship with you, and applicable legal requirements. We may retain limited records of opt-out requests to honor your preferences.
Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system is completely secure.
Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information you have provided. We will respond as required by applicable law. We may need to verify your identity before completing a request, and some information may need to be retained for legal or legitimate operational reasons.
You can also request that we stop sending promotional communications.
California Privacy Rights
Depending on whether applicable California privacy laws cover our business and your information, you may have rights to know about, access, correct, or delete personal information; opt out of its sale or sharing for cross-context behavioral advertising; and receive nondiscriminatory treatment for exercising your rights.
Contact us using the information below to make a request.
California residents may submit a request to know, access, correct, or delete their personal information, or to opt out of the sale or sharing of personal information, by calling us at (949) 227-2221 or emailing info@azhairlounge.com. We will verify your request before responding, and you may use an authorized agent to submit a request on your behalf. We will not discriminate against you for exercising your privacy rights.
Children’s Privacy
Our website and landing-page inquiry forms are intended for adults arranging salon services. We do not knowingly collect personal information online from children under 13. A parent or guardian should contact us when arranging services for a child.
If you believe a child under 13 has provided personal information through our website, please contact us so we can address it.
Third-Party Websites
Our website may link to booking platforms, social media, or other third-party websites. Their privacy practices are governed by their own policies. Please review those policies before providing information.
Updates to This Policy
We may update this Privacy Policy as our practices change. We will post the updated version on this page and revise the effective date. We will provide additional notice or obtain consent when required by law.
Contact Us
For privacy questions or requests, contact:
Santa Ana, CA 92705 (949) 227-2221 info@azhairlounge.com